|
Meow Store ships anywhere in the US. We will
normally ship your package within 2 business days of receiving your order,
except for orders by personal check which will be held 10 days to clear.
If your shipment will be delayed for any reason, we will notify you by E-mail. Please be sure to always
include your Email address on the order form, so we can contact you if we have any
questions.
Standard shipping and handling fee
covers USPS postage and handling.
Standard shipping delivery time varies based on your location and the day of the
week your order is placed. We ship from Oregon. West coast orders will arrive
faster than orders from other areas. Typically your order arrives within 2 to 8
business days.
If you would like to speed your order along, we do
offer Premium shipping
by FedEx 2nd day, which arrives two days from the day of
shipment. You can expect your order within 2 to 5 business days depending on
your location.
Please note: The quoted delivery times are an estimate and not a
guarantee. Please allow extra time during holidays.
Gift Wrapping
and Gift Tags: Jewelry is packed in handsome gift
boxes. We will include a gift tag with your message
if you request it. Type your personalized GIFT TAG message into the box just
below billing address information when you check out.
OUR GUARANTEE:
We guarantee that you will be happy with your
Meow Store products, or your money back! We generally do not have a
restocking charge or service charge for returns or exchanges, except for
T-shirts (which are printed to order). In the case of T-shirts, there is a 15% restocking fee for
returns, or cancellations. Just Email
rocky@meowstore.com if you have questions about
our policies or how to handle returns. Items should be returned within 30 days
of receipt.
Please note: At our discretion, returns deemed to be
frivolous, fraudulent, or inappropriate may be charged shipping/handling and a
15% restocking fee. (This includes returns of large orders, special orders,
orders held for over 30 days, or items that are no longer in resalable
condition.) Packages returned at our expense because they are unclaimed,
refused, or you supplied an incorrect address may be charged for return shipping
expenses. If you have questions, please email
rocky@meowstore.com
.
RETURNS: To return an item, please box it securely and include
a copy of your receipt. Please enclose a note indicating your request,
such as: "Return for refund", "Damaged/incorrect item returned for
exchange", etc.
Mail to:
Meow Store - Returns Dept.
1545 NW 13th Street
Corvallis OR 97330
Items returned in damaged condition, or without
original wrapping, will only be exchanged for an identical item.
Because T-shirts are made-to-order for you, there
is a 15% restocking fee for T-shirt returns, or T-shirt cancellations, unless
the shirt has a defect.
If you want to return or exchange an item you received as a
gift, but you don't have the packing slip or receipt, provide us with the
giver's name and we will search our customer list for verification.
RETURN POSTAGE: If you
received damaged goods and are exchanging for the same item, we pay
the postage (both ways), or if we sent you the wrong order we will pay the postage to
correct the situation. If you would like to return an item for a cash refund, or for credit
against another item, you will need to pay the postage to return it to us. Call
us or email us to work out the details on exchanges and replacements.
NOTE: For cash refunds, its standard practice to not refund shipping.
Thanks for shopping at Meow Store!
Questions? Email
rocky@meowstore.com and
1-866-929-6369 (1-866-929-MEOW)
|
Extra
Pages
SPECIAL